FAQ

Your questions answered: laser hair removal - safety, training, does it hurt and the difference between IPL and Laser.  Waxing - aftercare, how often, will it hurt? We are experts at all waxing including Brazilian (male and female).

Wax, Brow and Laser Questions


Laser Hair Removal Questions

THE WHAT AND THE HOW OF LASER HAIR REMOVAL.

WHY CHOOSE US?

best laser hair removal nz

  • Our investment in unparalleled laser technology.
  • One of its kind machine in New Zealand.
  • Candela are the global leader in hair removal laser.
  • ALL skin types, less painful, best results.
  • Our training and expertise.
  • No one knows hair and hair removal like us.
  • syneron candela new zealand
  • We have specialised in hair removal for over a decade.
  • Our investment in clinical and practical understanding.
  • The highest level of NZ clinical certification - Level 3 - Advanced Hair Removal Laser Technicians.
  • Hygiene and client safety is paramount.

HOW DOES LASER HAIR REMOVAL WORK?

Laser removes the hair by a process called selective photothermolysis. The light energy from the laser is transferred into thermal energy in the hair follicle, with the laser energy targeting melanin, the pigmented region in the hair follicle.
Heat from the laser is absorbed by the melanin in the hair resulting in the follicle being destroyed.
OFF & ON exclusively uses Candela’s Dynamic Cooling Device™ (DCD™), during the treatment which means skin is further protected and cooled providing clients with greater comfort, whilst enabling us to treat hairs more effectively.

ARE YOU SUITABLE FOR LASER HAIR REMOVAL?

If you have dark hair on your face and body and also prone to ingrown hairs.
If you find traditional methods of hair removal difficult or inconvenient or want quick permanent hair removal.
All skin types are suitable for laser hair removal including darker skin. Our dual platform laser treats all skin types.
The rule is that the hair needs to be darker than the skin. The darker the hair the better. Blonde, grey, white or red hair cannot be treated.
Your medical history will be taken at the consult to check you are medically suitable.

IS LASER HAIR REMOVAL PERMANENT/ WHAT RESULTS SHOULD I EXPECT?

Each treatment by any energy based technology (Laser, IPL, VPL etc) is technically permanent hair ‘reduction’, due to the targeting of follicles only in certain stages of the growth cycle.

However our equipment and training delivers incredible results and that’s why the vast majority of our customers can expect to walk away hair free for life after our standard course of just 6 sessions.

WHY IS LASER HAIR REMOVAL THE BEST HAIR REMOVAL METHOD?

Because it is permanent and able to specifically targeted to the hair follicle. Other forms of hair removal are either temporary, or not as effective (e.g. IPL). We have so many clients who wish they had done this years ago due to the savings of money and time they experience over the long run. The results from laser cannot be matched by any other hair removal method.

SO WHY DO SO MANY BEAUTY ESTABLISHMENTS USE IPL?

The cost of IPL equipment is a lot cheaper than laser equipment and IPL equipment is more versatile as it can perform a number of skin treatments, including hair removal. So really is an 'all-in-one' or ‘jack-of-all-trades’ machine.

OFF & ON uses specific laser equipment for the sole purpose of hair removal. We use the most up-to-date equipment for safe and effective hair removal, to provide our clients with the best possible treatment.

I.P.L. v LASER HAIR REMOVAL

IPL is often mistakenly referred to as a Laser. IPL stands for Intense Pulsed Light. The broad spectrum light passes over the whole treatment area, in comparison to an actual laser where the energy is far more concentrated.

ipl vs laser hair removal Treatment performed using an IPL is not as effective for hair removal. Laser uses just one wavelength to target hair follicles. Therefore Laser energy is far more focused than an IPL. The treatment settings with our Laser machines are more accurate and precise so we can individualise treatments for each client.

When IPL is used for hair removal there is also a greater risk of causing damage to the skin, such as changes to skin pigmentation or burning.

IS IT PAINFUL?

Our laser machines have a cooling device to cool the skin so you don’t feel the heat from the laser as significantly. Candela’s Dynamic Cooling Device™ (DCD™) sprays cryogen gas into the skin before the laser to make it as comfortable as possible.
There may be a slight discomfort but it is completely tolerable. Many say a 3 out of 10, and we can confidently say that it is far less painful than waxing.

THE HAIR GROWTH CYCLE

In order to understand laser hair removal you need to understand the hair growth cycle. which has three distinct stages: waxing hair growth cycles

Anagen: active growth phase
Catagen: regressive phase
Telegen: resting phase

It is ONLY during the ANAGEN active growth phase where the laser permanently disables hair growth. Over a course of 6 treatments at the correct weekly intervals, we can target that phase of growth.

The cycle for each hair is not sychronised which is why its important to have multiple treatments and at the correct time for each body area for optimal results. e.g. every 4 weeks for facial hair, every 6 weeks for body.

HOW MANY TREATMENTS WILL I REQUIRE?

Treatments are dependent on the individual. It is also dependent on medical background and hormonal changes in the body.
Most clients are complete after 6 sessions, whilst some require more. Usually face treatments will require more sessions than body. Women are predisposed to grow new hair on the face as they age.

Changes in hormones, menopause and medications all increase growth and subsequently top up maintenance sessions may be required.

WHAT ABOUT A PATCH TEST?

A patch test is done on a small section of the different body areas you want treated. The patch test provides us with the optimal temperature for your skin and it checks the sensitivity of the laser to your skin.
For tanned/darker skin, you must wait a minimum of 1 -2 weeks after your patch test before your first session. We are looking for any adverse reactions in this time. The patch test is complimentary. No self tan, perfumed or aerosol products should be applied to the skin prior to the patch test

HOW WILL THE LASER HAIR REMOVAL BE PERFORMED?

There are three main steps in a typical session:

  1. The area will be wiped and marked out.
  2. The area will be treated with a laser applicator, with a built in cooling device to ease pain and reduce sensitivity.
  3. At the end of the session aloe vera will be applied and sun protection if necessary. The hair must be shaved 24 hours prior to treatment as the hair needs to be as short as possible to make the treatment effective and comfortable.

DO I HAVE TO GROW MY HAIR?

You should have short visible hair when you come in for a consultation so we can better advise you on your hair type and treatment. However there is no need to grow your hair out for regular treatments. You may shave as many times as you wish. This will not affect the results.

HOW LONG WILL THE TREATMENT TAKE?

The duration of the treatment depends on surface area. For example, approximate treatment times:

  • Brazilian: 30 minutes
  • Underarms: 15 minutes
  • Full leg: 45 minutes
  • Full face: 30 minutes

HOW OFTEN DO I NEED TO COME IN?

During the initial 6 treatments, we recommend treatments every 3 - 4 weeks for the face and every 6 - 8 weeks for the body.
If further treatments are required after the standard course of six, the time between treatments vary from client to client.

PRE & POST TREATMENT ADVICE

You will need to remember some basic rules when commencing laser hair removal.
Shave, shave and shave only – no more waxing, threading, plucking or electrolysis. Remember laser will not work if you remove the hair from the root. If you have removed the hair from the root you will need to wait 4 weeks before your first laser session.
Your hair will continue to grow after treatment and shed around three weeks post treatment. You can shave in between.
You will be given an advice card at the consultation which you must follow before and after each session to get the best and safest results.

ARE THERE ANY POSSIBLE SIDE EFFECTS?

After the treatment you can get temporary erytema (redness) and temporary perifollicular oedema (swelling/lumps), however, any initial reactions should settle down within 48 hours. Aloe vera and SPF should be used to reduce such irritation.
There is a very slight risk of hyper or hypo-pigmentation, darkening or lightening of the skin, which is why it is important to protect skin from the sun with an SPF 30 or above.
Following our pre and post care instructions is vital, particularly to avoid any adverse reaction such as a heat reaction or blister, caused by excess heat before or after layered on top of the treated area e.g. hot shower, sun exposure etc.

YOUR MEDICAL HISTORY

You will need to give us a full medical history at the consult and we only commence treatment if we are confident you are a medically suitable for it. There are certain contraindications to laser which mean you cannot have the treatment. Some of these are: pregnancy, roaccutane users, recently had a peel or laser resurfacing. We will refer you to a doctor if necessary for clearance.

POLYCYSTIC OVARY SYNDROME (PCOS)

One of the problems associated with PCOS is excessive hair growth. At OFF & ON we have successfully carried out laser hair removal on many clients with PCOS. Laser hair removal keeps excess growth under control and gets rid of stubble and thick hair. PCOS clients may need ongoing maintenance treatments.

HOW LONG HAVE YOU BEEN DOING THIS?

We come from a long background in hair removal and OFF is the largest waxing services provider in the country. We have been New Zealand’s dedicated hair removal experts for over a decade now, opening the first OFF in 2008. There are now literally thousands of happy smooth skinned hair free OFF customers in New Zealand who have completed their laser hair removal course with us.

We have some of the highest qualified technicians in the country. All our laser technicians are level three advanced laser hair removal certified.
We have both a clinical understanding as well as practical experience. Anyone can push buttons on a machine but we actually know what that means and understand your skin and hair.
We have a dedicated Laser Safety Officer and in-house trainer and consult with over 12 years experience and also have our own dedicated Candela clinical consultant as well as consultant support from New Zealand Laser Training – New Zealand's largest independent training body.

THE OFF & ON WAY

Our aim is to give the best possible treatment for your skin type. We will be very honest with you about the treatment outcome and provide you with all the information.
Your results are important to us and we will be there all the way to guide you through any questions or concerns.

PAYMENT OPTIONS

At OFF & ON we want to make medical grade laser accessible to all and change the paradigm of permanent hair removal. We recommend a COURSE of six treatments. This is to ensure full and effective long lasting results.

For every course you have two payment options:

  1. Pay up front and get a 10% discount off the total course cost!
  2. Affordable monthly installments, comprising of an initial 20% deposit followed by 11 direct debit payments.

Should any extension of a course be required, i.e. beyond the recommended six treatments, additional treatments are charged at just 50% of the course price per session.

For new clients that just want a ‘top up’ (i.e. following treatment elsewhere), we can offer single session prices.


Waxing Questions

ALL YOUR WAXING QUESTIONS AND MORE...

PRE WAX SUGGESTIONS

  • Let your hair grow out at least 0.5-1 cm. This will guarantee the most effective treatment.
  • Gently exfoliate your skin before your appointment.
  • Worried about sensitivity? Take a couple of Panadol an hour before your appointment. Needless to say, don’t go overboard but it’s not as bad as you think.
  • Before and after your appointment, hold off getting that bronzed look from the sun or a tanning bed
  • The appointment lengths are an estimate. If you are scheduled for a 45 minute treatment, it does not necessarily mean it will last 45 minutes. Believe us, we want to make it as quick and painless for you as possible.

POST WAX SUGGESTIONS

Don’t expect your skin to be perfectly normal post-wax. If you plan on sporting a swimsuit shortly after your wax, remember there may still be redness.

Wait 24 hours before :

  • Applying any make-up, deodorant or moisturisers or exfoliating skin.
  • exercising, including swimming to prevent any excess sweating. Raising your body temperature may irritate those freshly plucked follicles.
  • Going in the sun/sun bed as skin will increase in sensitivity.

After your wax:

  • Wear cotton clothing to allow your skin to breathe.
  • Don’t shave between waxes – it distorts the hair growth cycle.
  • Exfoliate your skin at least three days after your wax, using gloves or a mitt. This will ensure the hair can breach the skin’s surface and avoid ingrown hairs.
  • Come back for your next wax in 4-6 weeks. This is the recommended amount of time between waxes, however, it is different for everyone. Discuss with your therapist when to book your next appointment.

WHAT SHOULD I EXPECT AT MY WAXING APPOINTMENT?

If it is your first time with us, your therapist will do a quick consultation with you to ensure the best results. Make sure you tell your therapist:

  • The types of skin care you are using, such as retinol, vitamin A, skin lighteners, acids (glycolic, lactic, salicylic) etc.
  • If you have ever had any problems with waxing in the past.
  • About any allergies you may have.
  • If you are shy or more comfortable with certain positions. There are no right or wrong ways, just different techniques. If you are used to something in particular, please let us know. We are here to make you feel comfortable.

Ask about post-wax exfoliating options if you have concerns.

WHAT IS THE DIFFERENCE BETWEEN HOT WAX AND STRIP WAX?

Hot wax is spread thickly onto the skin and allowed to dry slightly before it is gently peeled away. This method is far less painful than most and pulls hair directly from the roots. The benefits include fewer in-grown hairs, less breakage and therefore longer re-growth periods. This wax also promotes skin hydration and is highly recommended for sensitive areas. Strip wax is recommended for thicker/less sensitive skin, like legs, arms, back, chest and shoulders. A thin layer of wax is applied to the skin and is then removed using a paper strip.

HOW OFTEN SHOULD I GET WAXED?

We recommend that clients come in for a wax every 4 and 6 weeks. This varies depending on the individuals hair growth cycle. To make the most of your waxing treatment it is important to maintain some sort of cycle. Hairs renew themselves in this time and having irregular waxing treatments means you have shorter hairs shooting through in between.

HOW LONG SHOULD MY HAIR BE FOR WAXING?

Our hot wax can grab hair as short as 2mm in length. Our strip wax can remove hair as short as 4mm. Everyone has a different growth cycle but we are generally able to wax areas that have been shaved two weeks earlier. However, with larger parts of the body like arms and legs, we suggest leaving it three weeks before waxing. If hair is any longer than 2cm it can increase the discomfort of the wax and cause hair breakage so it is advisable to trim before your appointment.

WILL IT HURT?

Every person has different pain thresholds and experience waxing differently. However most find it becomes easier with regular waxing as the hairs become thinner, lighter and sparser. Our specialised waxes and expertly trained therapists make the waxing experience as pain free as possible. Many things can influence the discomfort of a wax, including fatigue, menstrual cycle and medication. Your therapist will discuss with you at your appointment. A quick tip if you have a particularly low pain threshold, take a couple of Panadol or Nurofen tablets 30 minutes before your treatment.

WHAT IS THE ETIQUETTE FOR THE VARIOUS TYPES OF BIKINI WAXES?

Basic bikini: You will be given the option to wear our paper knickers or your own knickers.
Extended bikini: Same as basic but G-string knickers are recommended should you choose to wear your own.
Brazilian: we will provide you with a paper G-string.

*NB: if you choose to wear your own knickers, we cannot assume responsibility for any oil or wax spilling onto the fabric.

WILL A BRAZILIAN BE UNCOMFORTABLE AFTERWARDS?

Our treatments should leave you with minimal discomfort because we use a very high quality wax and have highly skilled therapists. When the treatment is finished, the therapist will ensure no wax or residue has been left on the skin. Since we use hot wax, skin will not be sticky (which can happen with strip wax)

I'M PREGNANT AND WANT A BIKINI WAX. WHAT DO YOU RECOMMEND?

Waxing during pregnancy is very popular and our therapists are trained to ensure all parts of the body are waxed comfortably and safely. The Brazilian and extended bikini waxes are very popular treatments up to one week before the due date.

HOW MUCH HAIR REALLY GETS REMOVED IN A BROZILIAN?

Like a female Brazilian there is the option to have as much as you like off including through the back. Our aim is to be as thorough as possible. Some guys opt to leave a strip or a triangle at the front with everything else removed, whilst most generally get all hair removed at the front. Also the majority of our clients opt for through the back to be completed as well. Your manscaper will discuss your needs with you during the consultation to ensure the best result for you.


Dermaplaning Questions

WHAT YOU NEED TO KNOW BEFORE YOU FUZZ OFF.

WHAT IS DERMAPLANING?

Dermaplaning, sometimes known as epiblading, safely and effectively removes the "peach fuzz" or fine hair on the face and upper neck. Where laser hair removal and waxing are not suitable, dermaplaning can pick up what’s left. Using a sharp tool - not too unlike a scalpel is methodically brushed along the skin to cut away the unwanted hair, whilst also gently and effectively exfoliating the skin, leaving your face looking and feeling polished.

WHAT ARE THE BENEFITS?

  • A completely clear canvas!
  • Removes hairs that waxing and laser cannot.
  • Instantly smoother appearance.
  • No down time - can return to work, or apply make-up.
  • Improves make up application – a must have before a special occasion, e.g. wedding.
  • With an added bonus of instantly improving the skin tone and texture due to the exfoliation.
  • Safe for pregnant and lactating women.
  • Minimises fine lines and wrinkles.

WHO IS SUITABLE?

Everyone! All skin types and skin tones. Even the most sensitive skin can have dermaplaning (excluding a few contraindications, for example acne).

WHAT DOES IT FEEL LIKE? DOES IT HURT?

No, dermaplaning is totally pain free. After the treatment your skin may have some redness that should normally calm in 2 to 4 hours. The sensation you feel is a light pressure.

HOW OFTEN DO YOU NEED THE TREATMENT?

We recommended every 3-4 weeks to keep the canvas clear but dermaplaning can also be a one-off treatment for a special occasion.

HOW LONG DOES IT TAKE?

First time sessions can take up to 1 hour and includes a full consultation and hair analysis. Returning sessions typically take 45mins.

WILL MY HAIR GROW BACK THICKER / DARKER?

The most common question with a simple answer: No.
The hair follicle contains the DNA which is programmed to produce the hair type. Dermaplaning will not alter the DNA of the follicle therefore it is impossible to make the hair thicker or darker than before.

THEN WHY, WHEN WE SHAVE, DOES IT FEEL LIKE THE HAIRS ARE THICKER?

Shaving or dermaplaning simply blunts the end of the hair follicle, making it feel thicker and coarser at the top of the follicle.

dermaplaning hair follicle

Pigmentation Questions

EVERYTHING YOU NEED TO KNOW BEFORE WE HIT THE SPOT.

WHAT IS PIGMENTATION?

Put simply, it is a build-up of melanocytes (cells containing melanin, a.k.a. pigment) under the skin. These dark marks range from freckles, sunspots, age spots to melasma and can occur on the face or body at any age.

WHAT CAUSES PIGMENTATION?

The most common cause is the sun, which is why in NZ it is so prevalent and why pigmentation generally increases with age – curse that ozone! Really simply, sunlight and UV rays cause the body to produce too much melanin. Other environmental factors, hormonal changes and some medications also contribute to pigmentation changes. Hyperpigmentation is the most common (dark marks), however there is also the occurrence of hypopigmentation (light marks).

WHAT TYPES OF PIGMENTATION CAN YOU TREAT?

  • Age spots
  • Freckles
  • Hyperpigmentation
  • Sun damage
  • Brown patches (flat birthmarks)

HOW DOES LASER PIGMENTATION REMOVAL WORK?

Laser light is attracted to pigment (melanin). The light is absorbed by the targeted pigmentation and is converted to heat which then shatters the pigment, while the surrounding tissue remains unaffected. The great news is laser is absorbed by only the cells containing excessive concentrations of pigment. The pigment is then drawn to the surface of the skin without harming surrounding tissue. Once at the surface, the pigment will fade or dry and flake off the area, revealing the more even toned skin underneath.

WHAT LASER DO YOU USE FOR PIGMENTATION REMOVAL?

We use the Candela Gentle Max Pro Class 4 Medical Grade Alexandrite 755nm laser to effectively remove pigmentation in as little as 1 – 3 treatments. The Gentle Max Pro is the most advanced, FDA & TGA approved laser in the world for providing safe and effective treatments. And the best bit - it is lightening quick, non-invasive and with minimal downtime and as comfortable as it can get.

WILL IT BE ALL GONE? FOR GOOD?

This can vary from client to client and also depend on the type of pigment we treat. Whilst the results of the treatment are exceptional, it is important to remember that pigmentation is caused by environmental exposure, hormones and some medications. As such there are chances without the right management it can reappear. Understandably as sun exposure is a major cause of pigmentation you will need to protect the area being treated with a minimum SPF 30+. This will help you get and keep the best results from your treatments.

CAN YOU TREAT MELASMA?

No. Melasma is a different kettle of fish so to speak, with complexity in its cause, type and variables that impact the best type of treatment. For that reason we stick to what we know we can safely and effectively treat and that is pigmentation.

CAN WE TREAT ALL SKIN TYPES?

We treat skin types from a Fitzpatrick 1- 3. This is because the contrast between the pigmentation and the surrounding tissue is higher. This means pigmentation can be safely targeted and treated without damaging the surrounding area.

skin pigmentation removal

HOW MANY SESSIONS WILL I NEED?

We recommend between 1-3 sessions to get the best results. During the consultation we will assess the area and the type of pigmentation you would like treated. We can then give you a better understanding of how many treatments may be needed.

HOW OFTEN BETWEEN TREATMENTS?

We recommend between 4-6 weeks between each treatment.

WHY DO I NEED A PATCH TEST?

Within our consultation we will perform a patch test on each area to be treated. We use a patch test to check the sensitivity and reaction of your skin. We also use it to determine the correct settings suitable for you to enable us to get best result from your treatment.

DOES IT HURT?

As with laser hair removal and waxing, some areas are more sensitive than others. With pigmentation removal, the pulses will feel like a lightening quick hot sensation (some say similar to that of an elastic band flicking on the skin) that we immediately cool down with cool packs once each smaller area is complete. It is quick sensation, for most people it is not too uncomfortable and the best news is that it is over quickly as well as we have some secret techniques to keep it as cool and comfortable as possible for you 😉.

WHAT PRE AND AFTERCARE IS NEEDED?

Prior to the treatment, the best thing you can do is have as little sun exposure as possible. An SPF 50+ sunscreen on the areas at all times and no sun exposure for as long as possible before the treatment is ideal, but at least a minimum of 2 weeks. After treatment you can expect heat in your skin – this is easily treated with cool pack and aloe vera which we apply for you. And again staying out of the sun and heat is a critical component to success. SPF 50+ should be worn at all times and recommend treating during winter months.

WHY CHOOSE US?

At OFF & ON, we like to keep it simple and effective, delivering tangible results and very quick gratification. We focus on targeting pigmentation specifically via our laser technology which we know like the back of our hand and has results like no other. No skin gyms, no complicated skin routines, simply great technology, great laser removal experts getting great results.


Microblading Questions

BROWOGRAPHY - BROW MICROBLADING

WHAT KIND OF BROWS ARE GOOD CANDIDATES FOR MICROBLADING?

Challenged and frustrated brows are the perfect candidates for microblading. The beauty of ON Browography is that its subtlety means many brows can be perfected in some way. Some of the most common brow concerns are demonstrated in our Instagram Gallery.

WHAT IF I ONLY WANT A SUBTLE CHANGE?

This is the change we love! Sometimes the smallest change makes the biggest difference and ON Browography is perfect for creating improvements in your brow that make a massive difference in how you look. Balance and proportion are the key to realising your brows full potential.

HOW IS YOUR TECHNIQUE DIFFERENT TO STANDARD MICRO PIGMENTATION / COSMETIC TATTOOING?

It is very different and it is most important that expectations are managed. This technique does not use a machine. A hand held pen like tool with fine needles enables us to etch and mimic fine hair like strokes versus a more harsh block tattoo result. The ensuing result is also not as permanent as with a life span of 12 - 18 months. The idea is that this is a more regular maintenance service where you may get the colour refreshed between 6 – 12 months to keep your brows looking their best. The only similarity between our Browography microblading and tattooing is pigment is deposited into your skin – but that is where all similarities end. You should be aware that pigment may always remain in your skin and that result are completely individual.

WHAT IS THE DIFFERENCE BETWEEN GETTING MY BROWS DONE WITH ON BROWHOUSE VERSUS A COSMETIC TATTOOIST?

We believe that specialisation counts when the most important thing is having the best possible brow you can. Having a specialist browographer perform a service like this, the focus remains on brow first and foremost. The shape, structure, colour and balance of the brow should guide the technical skill, not the other way around.

HOW LONG WILL MICROBLADING LAST?

Microblading is an investment in your brows and not a one stop lifetime solution, nor is it permanent as you may traditionally think of a tattoo. How believable, natural and fresh your brows are long term is dependent on how frequently you opt to have the colour and strokes refreshed. With a life span on average of 12 -18 months before the colour fades/dulls and the hair strokes definition fade, most people opt for a refresh every 12 months to keep their brows their best. The refresh priced at $250 makes this an easy longer term commitment. Over time the colour and definition of the strokes will fade. The longevity of ON Browography is highly dependant on how well you look after them, the integrity of your skin and it’s ability to ‘hold’ the hair stroke and colour.

DO I STILL NEED TO GET MY BROWS SHAPED AND COLOURED?

Our Browography microblading creates the foundation for your brows, however depending on what that is, it still may be that you want and need to keep your brows their best every few weeks, through proper shaping and colouring techniques. By getting the foundation of the brow they love, most clients then treat them like any other brow and invest in regular maintenance with a brow artist.

WHAT ARE THE STEPS IF I WANT BROW MICROBLADING?

There are three phases within our signature Browography service and all are compulsory if the desired result is to be achieved .

1. Consultation (1 hour)
A one hour complementary session to discuss, workshop and work with your brows to work out if Browography is the right solution for you and if so our objective.

2. First Service - Foundation (2 hours)
This is where the foundation for your brow is created.
The procedure itself takes up only a small proportion of time, it is all in the planning and preparation. Topical anaesthetic is applied before and during the procedure to reduce any discomfort. Upon completion, comprehensive information and our aftercare pack is provided. You can expect from 50% or more of the colour to fade between phase one and two which is completely normal.

3. Second Service - Finish (2 hours)
After 6-8 weeks you will return for your follow up appointment. This is when your brows are perfected, any issues are addressed and fully finished. Many clients wish to go darker and fuller once they understand how the results settle.
The same process as the first service is carried out and brows are perfected.

WHAT IS THE BROWOGRAPHY PROCESS ITSELF?

Like an artist with a calligraphy pen, we use fine needles to create hair like strokes in the brow in a pattern to mimic your brow hair growth so it looks completely natural. A hypo-allergenic customised brow pigment is embedded into these fine strokes.

WILL MICROBLADING HURT?

We apply a topical anaesthetic before and during the procedure to maximise your comfort. Many people describe it being more like an unusual scratching feel or just a little annoying rather than painful. We provide an aftercare pack for you to ensure you can look after your brows in the best possible way.

CAN YOU GUARANTEE WHAT MY BROWS WILL LOOK LIKE AND HOW LONG IT WILL LAST?

In short there is no normal result and it is dependent on so many factors, most of all... you! Your skin type, ethnicity, general health, skin integrity, sun exposure and resistance to pigment are critical components to how ON Browography will result for you. Aftercare is so critical especially in the first 10 days, following the procedure and all the hard work and investment, it can be compromised by not taking it seriously. We take extra care to ensure you understand that the investment in your brows through microblading can be completely wasted if you don’t provide us with all the relevant information or look after them.

ARE THERE ANY CANDIDATES THAT CANNOT OR SHOULD NOT HAVE THIS PROCEDURE?

Yes. This is why the consultation is so critical to understanding if microblading is for you. There are some simple contraindications that can be discussed over the phone even before coming in*. Many brow frustrations cannot be overcome by our Browography microblading in particular complete colour correction of old tattoo work.

*Please Note: Microblading cannot be performed if you are pregnant or breastfeeding.

IF I HAVE HAD MY BROWS TATTOOED OR EMBROIDERED PREVIOUSLY ELSEWHERE. CAN I JUST COME IN FOR A REFRESH?

Unfortunately not necessarily. The ideal browography candidate is someone who has not had any previous tattoo work. Due to the specialist nature of our work and the complexity and skill involved, we require all new clients to complete the complimentary consultation to understand their brows, current situation and if brow embroidery is a suitable option for them. As you can appreciate there is often more involved to work on previously tattooed brows than a blank canvas.

CAN YOU CORRECT COLOUR PROBLEMS I HAVE HAD WITH PREVIOUS WORK DONE ELSEWHERE?

Not easily, particularly in the case of block tattoo. Feather strokes will still mean there is a veil of old colour showing through. Browography is really ideal for brows without previous tattoo work. We would require you to come in for the complimentary consultation to review and discuss your brows before being able to confirm if Browography is a viable option to your brow frustration.

WHAT IS YOUR HYGIENE PROTOCOL?

We are committed to maintaining the highest standards of hygiene. We choose to use pre sterilised, individually packaged disposable tattooing equipment. The tools used to create your brows will be used on you and only you. We wear and use disposable personal protective clothing and bedding, and use medical grade sterilisers and cleaning agents. We also provide you with detailed aftercare instructions to ensure that you can safely look after you tattoo during the healing period.

ON is dedicated to the safety and wellbeing of our clients. As such, we ask that you come in for a pre-treatment consultation to discuss in depth all potential risks and outcomes of this service and to assess your overall suitability for the procedure.

DO YOU HAVE EXAMPLES OF YOUR WORK?

Our Instagram Gallery, some of which is below, shows some examples of our brow transformations, and we have many more that can be illustrated at your consultation.


Eyeliner Tattoo Questions

EYELINER PIGMENTATION

WHAT KIND OF EYES ARE GOOD CANDIDATES FOR THE EYELINER MICROPIGMENTATION?

The beauty of eyeliner micropigmentation is that anyone is a good candidate, we specialize in offering the most natural looking lash line enhancement. No harsh thick lines.

WHAT IF I ONLY WANT A SUBTLE CHANGE?

This is the change we love! Our philosophy is natural is better – not fake, not forced, more natural, it’s you but just enhanced. Our philosophy is always less is more, enhancing the natural rather than creating and transforming appearances. We follow this philosophy with all of our permanent/semi-permanent make-up treatments – and can always add more in the second session if needed.

HOW IS THIS DIFFERENT TO OTHER EYELINER TATTOO'S BEING OFFERED ELSEWHERE?

Here at ON we specialise in offering the most natural-looking, lash-line enhancing treatments rather than thick, harsh lines. Our philosophy is always less is more, enhancing the natural rather than creating and transforming appearances.

HOW LONG WILL THE TATTOO LAST?

Over time the colour and definition of the line will gradually fade. The longevity of eyeliner micropigmentation is highly dependent on how well you look after them. Initial treatment requires two sessions (both included in the price) and touch-ups are usually complete with one session only – dependant on how long it’s been since it was last done/touched-up.

Sessions are done 8 weeks apart to allow for full healing of the skin.

We recommend for best results to have touch-up treatments done every 2-3 years – this insures colour stays fresh and crisp looking. As with any tattoo or pigment in general, fading can and often does occur, requiring periodic maintenance referred to as colour re-touch or touch-up.

WHAT ARE THE STEPS IF I WANT TO GET MICROPIGMENTATION EYELINER?

The best next step would be to get you in for a complimentary consultation. We allow roughly half an hour for this and it gives us the opportunity to explain the process, answer any questions you may have as well as perform some patch tests.

WHAT IS INVOLVED IN THE PROCESS ITSELF?

We specialise in a procedure called Lashline Enhancement – where pigment is carefully inserted in amongst the eyelashes – giving the illusion of a fuller, more luscious lash line. Unlike microblading, our eyeliner is done with a state of the art digital tattoo machine – meaning pigment is implanted slightly deeper in the skin giving a longer lasting result. Eyeliner micropigmentation is done in two sessions (8 weeks apart) – giving you the option to go slightly bolder in the second session, if you wish. The use of specialised topical anaesthetics mean that discomfort is kept to an absolute minimum – most clients find the sensation more irritating than painful. We use a top of the line digital machine that keeps the process comfortable.

Each session takes approximately 1 and a half hours, you may experience some redness and puffiness for 24 hours.

ARE THERE ANY CANDIDATES THAT CANNOT OR SHOULD NOT HAVE THIS PROCEDURE?

Yes. This is why the consultation is so critical to understanding if eyeliner micropigmentation is for you. There are some simple contraindications that can be discussed over the phone even before coming in*.

Please Note: Eyeliner micropigmentation cannot be performed if you are pregnant or breastfeeding.

IF I HAVE HAD MY EYELINER DONE PREVIOUSLY ELSEWHERE CAN I JUST COME IN FOR A REFRESH?

As with our Browography Microblading, unfortunately not necessarily. The ideal eyeliner micropigmentation candidate is someone who has not had any previous tattoo work. Due to the specialist nature of our work and the complexity and skill involved, we require all new clients to complete the complimentary consultation to understand their eyes, current situation and if eyeliner micropigmentation is a suitable option for them. As you can appreciate there is often more involved to work on previously tattooed eyeliner than a blank canvas.

It is best to come in for the complimentary consult so we can advise if you are a viable candidate for the micropigmentation we specialise in.

WHAT IS YOUR HYGIENE PROTOCOL?

We are committed to maintaining the highest standards of hygiene. We choose to use pre-sterilised, individually packaged disposable single use needle. We wear and use disposable personal protective clothing and bedding, and use medical grade sterilisers and cleaning agents. We also provide you with detailed aftercare instructions to ensure that you can safely look after you tattoo during the healing period.

ON is dedicated to the safety and wellbeing of our clients. As such, we ask that you come in for a pre-treatment consultation to discuss in depth all potential risks and outcomes of this service and to assess your overall suitability for the procedure.


Lash Lift Questions

ALMOST READY FOR LIFT OFF? A FEW QUESTIONS?

WHAT DOES A LASH LIFT DO?

Think drama, fun and flirty. Lash Lifts are great if you have small eyes as it widens the eyes and gives a strong definition. If you have straight lashes or regularly use eyelash curlers and would prefer something a bit more permanent, this is perfect.

CAN I GET A LASH LIFT AND COLOUR AT THE SAME TIME?

Absolutely! If you have an upcoming special occasion and wanting a more dramatic effect or if you simply prefer not to use mascara, tinting along with perming can be extremely effective.

WHY DO YOU RECOMMEND A PATCH TEST?

It is essential before lash lifting that you carry out a skin sensitivity test. This should take place 24 hours before treatment to determine whether you are allergic to the treatments. A small amount of the product is applied to the skin somewhere it is not too obvious, such as behind the ear or the inside of the elbow.

IS A LASH LIFT RIGHT FOR ME?

For most people a lash lift is fabulous, however we would not recommend one if you have had any of the following:

  • Adverse reaction to the patch test (using perm solution).
  • Cuts and abrasions in the eye area.
  • Conjunctivitis or other diseases of the eye area.
  • Watery / hypersensitive eyes.
  • Sties, or other disorders of the eye area.
  • Inflammation or swelling in the area.
  • Allergies to cosmetics.